Returns & Exchanges

At Petso, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn and tagged items. If your fit isn't perfect, our streamlined exchange process ensures you get the style you love without the stress.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the original items with all tags attached into the reusable shipping bag and include the printed return packing slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5-7 business days.